Speak to a specialist · 01376 334 482
Speak to a specialist01376 334 482Mon to Fri, 9am to 5pmGet my offer
How it works

How selling to us works

A clear process from first question to payment. You can stop at any point, at no cost.

Rated 5/5 on Google · Insured to £10,000 · Paid the same day after inspection

1. Your offer or valuation

Gold and silver: use the instant offer and you see our figure at once. Everything else: send photographs of the whole piece and any marks, signatures or serial numbers. A specialist replies by email within one working day with an estimate.

2. Choose how we see it

Book a free FedEx collection and print the label and packing slip straight away, or post by Royal Mail Special Delivery and we refund the postage. Both are tracked, signed for and insured to £10,000. You can also book an appointment in Mayfair or Braintree.

3. Inspection

On arrival every piece is checked by a specialist: metal tested, stones examined, watches opened where needed. We photograph the parcel as it is opened.

4. Your final offer

We confirm the offer by email or phone. If it differs from your quote we explain exactly why. There is no obligation to accept.

5. Payment, or your items back

Accept and you are paid by bank transfer the same day. Decline and we return everything by insured post, at our cost.

  • 4,000+customers
  • 5/5on Google reviews
  • £10,000insured per parcel
  • Same daypayment after inspection
  • 10+ yearsin business
How it works

Three steps, all from home

  1. Get your offer

    An instant offer for gold and silver, or a free valuation from photos within one working day.

  2. Send it free and insured

    A FedEx courier collects from your door, or post it by Royal Mail Special Delivery. Insured to £10,000.

  3. Paid the same day

    We inspect it on arrival, confirm your offer and pay by bank transfer the same day. Change your mind and it comes back free.

The full process

A courier collecting a small parcel from a front door
Send your items

Free, insured, from your door

Most of our sellers never leave home. Both routes are tracked, signed for and insured to £10,000 on the way to us.

  • Free FedEx collection. We book and pay. Your label and packing slip are ready at once, and FedEx collects from your door.
  • Royal Mail Special Delivery. Post it at any Post Office and we refund your postage.
  • Prefer to meet? Appointments in Mayfair, London and Braintree, Essex.
By appointment

Visit us in Mayfair or Braintree

See a specialist in private, have your items assessed while you wait, and be paid the same day if you accept.

Strictly by appointment

Mayfair, London

47 Maddox Street, Mayfair, London W1S 2PG
020 3576 2529

Book an appointment
Monday to Friday, 9am to 5pm, by appointment

Braintree, Essex

Unit 20B Lakes Industrial Park, Braintree, Essex CM7 3RU
01376 334482

Book an appointment
Questions

Questions about selling

How do I sell my jewellery?

Send us a few photographs of each piece, with any hallmarks or signatures, for a free valuation. Then choose how we see it: a free FedEx collection from your home, Royal Mail Special Delivery with the postage refunded, or an appointment in Mayfair or at our Braintree office. You are paid the same day after inspection, once you accept.

How quickly do I get paid?

The same day, after inspection, once you accept our offer. Jewellery sent by post or collected by FedEx is inspected on arrival and paid for that day; at an appointment, it happens during your visit.

Do I need the box or certificate?

No. A great deal of jewellery comes to us without its box or papers, and we buy it all the same. A certificate, receipt or original box supports a piece, but none of them is needed to sell.

What if I decide not to sell?

There is no obligation at any stage. If you decline our offer, we return your jewellery at our cost, insured.

Is it safe to post my jewellery to you?

Yes. Every parcel is insured up to £10,000 on its way to us. Use our free FedEx collection or Royal Mail Special Delivery, which are both tracked and signed for, and keep your tracking number until we confirm the parcel has arrived.

Where can I sell jewellery near me?

Anywhere in the UK, we collect free from your door by FedEx, or you can send your items by Royal Mail Special Delivery. To sell in person, book an appointment in Mayfair, London or at our Braintree office in Essex.

How does the instant quote work?

For gold and silver, tell us what the piece is and answer two quick questions, and we show an offer straight away. Every offer is subject to inspection: we confirm purity, weight and condition when your items arrive.

Why might the final offer differ from the instant quote?

The instant offer is based on the details you enter. When your items arrive we test and check every piece. If anything differs we tell you exactly why before anything is paid, and if a piece deserves more as jewellery than as metal, we tell you that too.

Is the FedEx collection really free?

Yes. We book and pay for the collection, and the parcel is insured on its way to us. Your label and packing slip are ready as soon as you book, and FedEx collects from your door.

How do I send by Royal Mail?

Pack your items securely with the packing slip, take the parcel to a Post Office and send it by Special Delivery Guaranteed with enough compensation cover for its value. Keep the receipt; we refund the postage when we pay you.

Can I sell on consignment or at auction instead?

For important pieces, consignment or auction can be an alternative to selling outright. Ask us and a specialist will advise which route suits the piece.

Do you buy from outside the UK?

We buy from UK residents. We are glad to help with an opinion on items from abroad, but we cannot buy them because of the import process.

Ready when you are

Get an instant offer for gold and silver, or send photos of anything else for a free valuation.