Sell by post · Free collection
Free insured collection from your door
Book a free collection from your home or workplace anywhere in the UK. Your prepaid label is emailed straight away, your parcel is insured in transit, at our cost, and you are paid the same day by bank transfer when you accept our offer.
- Free collection, prepaid label emailed straight away
- Insured in transit, at our cost, up to £10,000 per parcel
- Tracked from your door to our Braintree office
- Paid the same day by bank transfer when you accept
Collected and delivered by FedEx · No obligation to sell
Book your free collectionBook your free collection
Takes about two minutes. Your label is emailed straight away.
Your collection request is in
Your prepaid FedEx label and packing slip are on their way to your inbox now. We confirm the collection the working day before.
- Collection day
- Collection address
- Insured in transitAt our cost, up to £10,000 per parcel
What happens next
- Your label, nowBy email, with your packing slip. Print it and fix it to the parcel.
- Confirmed the working day beforeWe email you to confirm the collection.
- FedEx collectsOn the day you chose, between 9am and 4pm.
- You decideWe send our offer on arrival. Accept and you are paid the same day by bank transfer.
Free collectionFrom your door, UK-wide
Insured in transitAt our cost, up to £10,000
TrackedCollection to our door
Every piece valuedOn its own, by a specialist
Paid the same dayBy bank transfer
From your door to your bank account
Six stops, each one tracked. Nothing is sold until you say yes.
Insured in transit, at our cost: from the moment FedEx collects until it reaches us
- Step 1
Free valuation
Send a few photographs first, so you know what to expect.
- Step 2
Book a collection
Choose a weekday at least one working day ahead.
- Step 3
Print your label
Your prepaid label and packing slip arrive by email straight away.
- Step 4
Collected by FedEx
The driver collects between 9am and 4pm.
- Step 5
Arrives, signed for
We tell you it has arrived, inspect it and send our offer.
- Step 6
Paid the same day
Accept and we pay by bank transfer the same day.
When FedEx collects
Weekdays, between 9am and 4pm. There is no set time slot, so choose a day when someone can be in to hand the parcel over.
Confirmed the working day before
Collections are booked at least one working day ahead, and we confirm yours by email the working day before. To change the day, reply to our email and we will rebook it.
Your label by email
We email your prepaid FedEx label and packing slip straight away when you book. Print the label and attach it to the parcel.
Pack it in five minutes
Plain, sturdy and snug. Everything you need is probably already at home.
Wrap each pieceWrap each piece separately in tissue or soft cloth, so nothing rubs or tangles.
Box inside a boxPut small items in a small box, then that box inside a sturdy outer box. Fill the gaps so nothing moves.
WatchesWind the crown in, and wrap the bracelet or strap around the case.
SilverWrap each piece on its own. Keep lids, finials and loose parts with their piece.
Plain packagingDo not write "jewellery", "gold" or "silver" on the outside.
Seal and labelSeal with strong tape and attach the label we email you where it can be seen.
Keep boxes, papers and certificates with your items, packed flat inside the parcel.
You stay in control
We let you know as soon as it arrives, inspect every piece and send our offer. There is no fee and no obligation.
AcceptPaid the same day by bank transfer.
DeclineEverything returned at our cost, tracked and signed for.
Questions about collection
How do I book a FedEx collection?
Use the booking form on this page. Choose a weekday at least one working day ahead and give us the collection address and a phone number for the driver.
When will FedEx collect?
On the weekday you chose, between 9am and 4pm. FedEx does not give a set time slot, so please choose a day when someone can be in.
Is the collection free?
Yes. The collection costs you nothing, whether or not you decide to sell.
Do I need to print a label?
Yes. Your prepaid FedEx label and packing slip arrive by email straight away when you book. Print the label and attach it to the parcel where it can be seen. We confirm the collection the working day before.
Is my parcel insured?
Yes. Every parcel is covered by our own insurance up to £10,000 from the moment FedEx collects it until it reaches us, so you do not need to buy extra cover.
What if my parcel is lost?
FedEx tracks your parcel from collection to our door, so we can both follow it. If a parcel ever went missing on its way to us, it is covered by our own insurance.
Can I book a collection from outside the UK?
No. FedEx collections are for addresses within the UK only.
What happens after it arrives?
We let you know it has arrived, inspect each item and send you our offer. There is no obligation. Accept and you are paid the same day; decline and we return everything at our cost.
Should I get a valuation before booking a collection?
Yes, we recommend it. Send a few photographs for a free valuation first, so you know what to expect before anything leaves your hands.
Ready to send your items?
Get a free valuation first, or book your free collection now. Prefer the Post Office? Send it by Royal Mail Special Delivery and we refund the postage.